Automation for the care industry

Care runs on admin. We automate it.

Every hour of care drags coordination behind it. Rosters, confirmations, changes, chasing. Loopd automates all of it, end to end: more capacity and more margin from the team you already have.

Built for Australian providers in
  • Disability support
  • Aged care
  • Community health
  • In-home care
Three questions
01

How many hours a week does your team spend sorting out the roster, not supporting clients?

02

How many more clients could you carry if you got those hours back?

03

What is that costing you in wages?

Admin hours bill nothing. They cap how many clients you can carry, and they eat the margin on every hour of care you deliver. Get those hours back and everything moves at once: more capacity, more margin, same team.

The capacity you want is already on your payroll.

Put a number on yours
What we take off you

Every week your team does all of this. Then does it again.

Loopd does the whole thing without being asked, and writes all of it straight into the rostering system you already use.

By hand
Automatically

Builds next month's roster

Loopd builds it from the pattern you already run.

Sends it out to every family

Loopd writes and sends every one of them.

Chases the ones who never reply

Loopd keeps chasing until they answer.

Publishes the month once they confirm

Their confirmation posts it live. Nobody presses publish.

Rings around to fill an empty shift

Loopd offers it to the workers who know that client.

Re-types a change into three places

Loopd moves the shift and tells everyone it affects.

Chases the agreement nobody signed

Loopd chases it until they sign, on their phone.

None of it reaches a person. Your coordinator opens one screen and sees only what needs a decision.

For the people you support

Your clients ask. Everything after that is automatic.

Every client and family gets their own app, in your name, with the schedule always current.

  • Nobody has to be told anything. Clients and families see the schedule the moment it changes, at any hour. The calls asking what is on stop.
  • The record writes itself. Every message and reply is saved to the client's file as it happens, so when a family or an auditor asks what was agreed, it is already there.

People who feel informed do not chase you, do not complain, and do not leave.

Case study

We doubled our capacity. Same headcount.

We run a care business. We built Loopd for our own roster because nothing we could buy would touch the problem.

the hours we could deliver
0 extra coordinators hired

We do twice the work with the same people, so each hour of care costs us less to put on.

What changed for the business

Our costs did not follow

We took on twice the work and did not add a coordinator. The cost of running the roster stayed where it was.

Growth without a hire

Normally more clients means more coordination, which means another coordinator. We did not need one, so the extra work became profit instead of a salary.

Our people got their jobs back

Nobody joins this sector to re-send the same message over and over. Our coordinators spend those hours on clients now instead.

Families stopped waiting on us

Asking to move a session used to mean ringing our office and waiting for someone to call back. Now they ask in the app and it is handled.

We are not selling something we have not run ourselves. Loopd has worked our own back end every day since.

Getting started

Nothing to rip out. Nothing to rebuild.

You have been through an implementation before. This is not one.

Keep your rostering system

Your roster stays exactly where it is. Loopd reads it and writes back to it, so nothing is copied or replaced.

We do the setup

We connect it, test it, and hand it over working. You install and configure nothing.

Only coordinators sign in

Workers reply to a text like they already do, and clients tap a link. Nobody else needs an account.

You are not buying a project. You are turning something on.

Hidden profit

There is profit in your business you have never counted.

Admin has no price tag on it, so nobody works out what it costs. It comes out of your profit all the same.

$1m+ every year, straight to profit

One business we audited can add over a million a year to its profit, and not a dollar of it comes from new work. That is more than $80,000 a month, going out in wages for work nobody was hired to do.

$7,000 every month, profit up a third

Another one grew its profit by a third without winning a single new client. On $140,000 a month that is $7,000 extra, every month, from the same team doing the same work.

Earning either of those by selling more is the hard way. The $7,000 takes another $47,000 of work every month. The million takes more than $400,000 a month, every month, on top of everything they already do. More clients, more staff, more to go wrong. Neither business needed any of it. The profit was already there.

What it costs

You are already paying for this.

Admin is a wage you pay every week. It costs you the work you turn away, the hours your carers could have filled, and a week that runs rougher than it should.

Book half an hour. We will show you your number, and what you would have to win in new work to match it.

Or write to hello@loopdau.com.